Stuart O'Brien, Author at Facilities Management Forum | Forum Events Ltd - Page 32 of 87
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Stuart O'Brien

5 Minutes With… Lina Bubulyte, Head of Operations at Principled Storage

In a wide ranging interview Lina Bubulyte, Head of Operations at Principled Storage, discusses how the Hertfordshire-based company is tackling the data storage needs of UK businesses with RFID technology, the challenges posed by COVID-19 and the potential for 5G to shake up the market…

Tell us about your company, products and services.

Principled Storage is based in Hertfordshire and has been formed with the objective of supplying a convenient and economical data storage solution which is fully compliant with legislation for companies.

We provide companies in the UK with the ultimate storage solution at the most competitive rates, helping our clients reduce their costs, whilst keeping their documents safe, secure and easily accessible.

Our storage box holds 20% more documentation than any of our competitors. They are made from high-tensile plastic rather than cardboard and are therefore a more sustainable and cost-effective solution to storage. The boxes are robust and are sealed with a tamper proof security tag, hence offering the most complete GDPR product in the UK. The boxes are also fitted with RFID tags and are fully trackable, point-to-point, through the whole process.

At Principled Storage, we recognise our responsibility and obligation to work to reduce the direct impact of our business operations on the environment, both now and in the future.

What have been the biggest challenges the FM industry has faced over the past 12 months?

Covid-19 pandemic, social distancing and health and safety matters;

Brexit uncertainty in the UK;

Environmental impact;

New legislation, including GDPR.

And what have been the biggest opportunities?

Technological advances, especially allowing people to work from home during the pandemic.

Automation: robotics, building automation systems.

A diverse workforce with widely varied skills and perspectives.

What is the biggest priority for the FM industry in 2020?

Resource optimisation: intelligent planning tools and mobile systems.

Health issues: environmental and workplace health hazards.

Sustainability and eco-friendly products and services.

What are the main trends you are expecting to see in the market in 2020?

Focus on working from home and health and well-being of the employees.

Economic growth and increasing competition.

Sustainability: natural resource preservation, climate, pollution.

Technological development.

What technology is going to have the biggest impact on the market this year?

That could be 5G data networks.

In 2022 we’ll all be talking about…?

Artificial Intelligence (AI) and Virtual Reality (VR).

What’s the most surprising thing you’ve learnt about the FM sector?

Outsourcing. According to the studies, by 2025 the global outsourced market in FM services will be worth $1 trillion. Outsourcing is increasingly delivering more complex services.

What’s the most exciting thing about your job?

Every day brings new challenges which transforms into new opportunities.

And what’s the most challenging?

Keeping up with technological advances and changes to legislation.

What’s the best piece of advice you’ve ever been given?

In the world where you can be anything, be kind.

Peaky Blinders or Stranger Things?

Definitely Peaky Blinders.

5 Minutes With… David Kennett, Head of Technology & Operations, Flexicount

In the latest instalment of our FM industry executive interview series, we spoke to Flexicount‘s Head of Technology & Operations, David Kennett, about the company, the challenges posed by COVID-19, new technology and industry opportunities…

Tell us about your company, products, and services

The Flexicount brand was created off the back of a request for a wireless battery-operated sensor to count visitors into washrooms, primarily in large office buildings.

Our parent company StoreTech has been providing footfall counting to the retail sector for over 22 years.

With Flexicount we were able to use our StoreTech experience of using the best-of-breed people counting technologies along with our knowledge of how to make visitor data actionable with our simple web portal and share it with a sector that is crying out for actionable data.

Delivering cleaning services to demand is just like scheduling staff to demand in retail and the only way to do this effectively is by using some form of people counters; therefore we developed our own low-cost usage sensor which provides dynamic updates throughout the day.

The system predicts more efficient cleaning schedules based upon usage and allows for live alerting and cleaner response times, so it improves service levels whilst simultaneously driving down costs.

The other smart building solution is an occupancy counter which is >99% accurate and ideal for managing a building, floor, or room capacity data. With thresholds, alerts, and digital displays the occupancy solution is ideal for the current social distancing laws and smart building data insight.

What are the biggest challenges the FM and cleaning industry will face over the next 12 months?

Developing an effective cleaning and disinfection programme is critical.

The COVID-19 pandemic has accelerated the need for smart technology to enhance cleaning operations and maintain social distancing.

Without usage or occupancy data, there is minimal understanding of the key metrics required to implement this and ensure employee safety.

With just a small proportion of the workforce heading back to the office, it’s imperative that FM companies are able to make data-driven decisions around occupancy or usage of facilities, in order to plan cleaning resources and safety precautions to their optimal level.

Cleaning to demand will be the new way of working to reduce the risk of exposure to COVID-19 and ensure efficient cleaning and social distancing where required.

In 2022 we’ll all be talking about…

Hopefully, something other than COVID-19!!

Which person in, or associated with, the FM industry would you most like to meet?

Martin Pickard aka The FM Guru!

You go to the bar at the Facilities Management Summit – what’s your tipple of choice?

I have to admit I’m a lager-boy at heart – nothing too exotic! Maybe a Baileys before bed!

What’s the most exciting thing about your job?

Learning how advancements in technology year on year continue to expand the possibilities of smart tech into the workplace.

And what’s the most challenging?

In the IoT technology sector, new products are being prototyped all the time.

To be honest, they don’t always work first time as real-life environments can be very different from testing in laboratory conditions. So it is a challenge, but I do enjoy the ups and downs and the whole team strives to get over every hurdle until we have selected the best IoT products for each sector we work in.

What’s the best piece of advice you’ve ever been given?

Failure is good, if you recognise it, learn from it, be open about it, and strive to keep going forward.

Peaky Blinders or Stranger Things?

Stranger Things!

www.flexicount.com

Register now for January’s Facilities Management Forum

The first Facilities Management Forum of 2021 will be virtual – and you can register for your FREE delegate place today!

Facilities Management Forum – January 25th, 2021

This event will bring the industry’s leading buyers and suppliers together for business collaboration.

Your bespoke place is entirely free and includes benefits such as;

Prepare for every eventuality – We can build you a bespoke 1-2-1 itinerary of meetings with innovative and budget savings suppliers who match your requirements.
Gaining industry insight – Enjoy a series of topical webinars led by industry thought leaders.
Flexibility – Your attendance is flexible, you can either attend for half a day or the whole duration.
Save time – We will handle everything for you, saving you time and money by arranging all the meetings for you based on your requirements.

Click here to secure your FM Forum free pass!

Don’t miss out – Both events have extremely limited places remaining.

Are you looking for the best FM software? The FM Forum Recommended Supplier Directory

Looking for new FM software providers for your building, venue, school or company? The FM Forum Recommended Supplier Directory is home to dozens of trusted partners ready to help make your project a reality!

Put simply, there’s something to suit every requirement.

Start Your Search Now

Are you an FM supplier? Get listed!

The FM Forum Recommended Supplier Directory is the perfect platform to raise your organisation’s profile and extend your reach.

Promoted via the FM Briefing newsletter, website and our renowned meet-the-buyer facilities events – this digital FM directory offers a comprehensive list of industry solution leaders.

For a short period of time, your business can now be included in the FM Directory for FREE!

In these times of uncertainty for everyone, we are offering support to the industry by providing a free listing for a 3-month period, to support businesses through these difficult circumstances.

Click Here To Get Listed!

Or, for more information, please contact Paige Aitken on 01992 374079 or p.aitken@forumevents.co.uk

CASE STUDY: Principled Storage – Ultimate physical storage solutions

By Principled Storage

Principled Storage provides the ultimate physical storage solution in the UK, at the most competitive rates. Formed in 2017, with the objective of supplying a convenient and economic data storage solution which is fully compliant with legislation for companies, Principled Storage is the ideal partner for any company seeking reliable, compliant physical document storage.

Our innovation is our storage box, which is unique to our company and is unrivalled. It holds 20% more documentation than any comparable product offered by competitors. It is made of high-tensile plastic rather than cardboard, making it more sustainable and cost-effective and also safeguards the documentation from the elements and damp.

Once the boxes have been filled, they are secured by the client with a tamper-proof security tag, so we never see what is in the box. Each box is given a unique serial number, which is provided to the client, who will then assign their own reference which means that are able to keep a content record if they require a box retrieval. Our boxes are labelled with the serial numbers, but no other information, therefore no one would know what is kept in each box.

Additionally, our boxes are equipped with RFID labels, which enables them to be fully traceable, point-to-point, through the whole process. We have an excellent software application which provides us with the ability to provide this service.

This systematic approach, combined with the fact that boxes are stored offsite from the client’s premises, makes our innovative solution fully GDPR compliant.

The success we have achieved in a very short amount of time has been remarkable. We are a small team here at Principled Storage, and we are consistently working together in different roles and tasks to achieve the end goal. We love that our team are all multi-skilled and we encourage everyone to learn new things continually.

Our team has already grown, and will continue to grow as business expands. Our employees are able to ask for training which enables them to be more efficient and effective in their role, and this will always be provided subject to availability. As a small business, we love to watch our team members progress through their careers.

Employee engagement is an imperative part of our business plan to determine financial success. The more our employees feel valued, the more the business will reflect this in terms of financial growth.

Our team has also been working extremely hard to achieve the ISO 9001:2015, which in May 2019, paid off and we were awarded the accreditation. This shows the commitment and dedication our team has in delivering our services to the highest international standards.

www.principledstorage.com

INDUSTRY SPOTLIGHT: Flexicount live occupancy and washroom usage solutions

By Flexicount

Flexicount provides rapid and cost-effective deployment of smart building usage and occupancy, enabling you to respond to visitor demand and optimise your services.

Our anonymous usage sensors (ideal for washrooms, kitchen areas, etc) are battery-powered and wireless for easy installation, ideal to schedule cleaning-to-demand, alongside our intelligent optimisation solution.

Our highly accurate occupancy counters enable real-time monitoring of buildings, floors, or rooms, with threshold alerts and digital displays where required, ensuring visitors and staff remain safe and giving you the confidence that social distancing guidelines are being adhered to.

www.flexicount.com

Commco introduces ‘missing links’ for AV managed services

By Commco

Commco’s FlexiCare®, HelpLink® and RemoteLink™ services represent flexible, intuitive and safe support for AV estates and collaboration spaces. Intelligent AV managed services for safely distanced, touchless, remote technologies and accurate performance reporting.

Commco has introduced a suite of managed services that look set to revolutionise the AV space at a time when virtual collaboration and technical resources have never been more in demand – or subject to so much scrutiny and re-evaluation.

Commco is fast becoming recognised for its innovative approach to AV customer experience and managed services and, as businesses begin to face up to a multitude of unforeseen challenges, Commco has launched an entirely new concept that’s already being heralded as the missing links for intelligent and efficient AV services.

These solutions are answering the call for safely distanced, touchless, remote technologies and processes, comprising three distinct, yet complementary services that are as refreshingly simple, scalable and cost-effective as they are powerful.

Commco’s FlexiCare®, managed service program incorporates HelpLink® and RemoteLink™ and represent flexible, intuitive and safe support for AV estates and collaboration spaces.

FlexiCare® service packages ensure support is always on-hand when you need it; eliminating the headache of traditional ‘break-fix’ AV maintenance while protecting the value of your AV investment. FlexiCare® cover provides peace of mind and, in conjunction with HelpLink® and RemoteLink™ services, eliminates unnecessary expense while ensuring your equipment operates at its optimum, with immediate help wherever required. A dedicated customer portal, personal account manager and service improvement programs take care of everything AV, from training and preventative maintenance to data analytics, asset management and trend analysis through accurate performance reporting.

HelpLink® is the ultimate on-site virtual support space and live video helpdesk solution that provides instant connectivity to documents, videos, forms, and live one- to-one human assistance if needed. Powered by Teleportivity, this cloud-based solution operates on a mobile network without the need to download an app.

HelpLink’s effortless, customisable UI is accessed via a QR code or NFC point and provides support, user guides, tips and videos for any space and piece of equipment with just a scan or tap from your smart phone or tablet.

RemoteLink™ makes light work of managing an entire AV estate using a single platform . Powered by Utelogy, this ingenious software-based control, monitoring and management platform is hardware agnostic and comes with a raft of built-in analytics for unrivalled, real-time intelligence and insights across all devices and locations. Add room booking, occupancy monitoring and instant fault detection systems via the platform and any room or space can be configured within minutes and accessed and controlled via any device with a web browser.

‘We’re now working in increasingly challenging and dynamic environments,’ explains Dan Phillpot, Managing Director of Commco. ‘The pressure on employers to provide safe, socially distanced places to work alongside user-friendly technologies and support for them can seem overwhelming. Anticipating a paradigm shift in workplace culture, Commco has developed a range of services to meet the requirements of a new era in communications, which represent the missing links in AV managed services that relieve that burden. Commco is helping organisations adapt to the rapid changes in the workplace, while delivering cost and resource savings that can make a critical difference to survival in uncertain times .’

Used in isolation, each of these managed services make a compelling business case when it comes to dependable, cost-effective and reassuringly safe AV service and support. When implemented as a suite, these all-embracing 360 support and remote management tools deliver the seamless user experience organisations are now calling for. These invaluable ‘missing links’ will undoubtedly drive more efficient AV adoption, bringing a measured return on investment while giving organisations the stability to welcome their employees back to the workplace with renewed confidence.

Commco is shaping the way people use AV to collaborate, communicate and connect by incorporating technological innovation with bespoke end-to-end support, by placing emphasis on safety and enhanced customer experience.

For more information on Commco’s suite of managed services, and how to protect your AV investment while putting people first, please visit commco.com/services, to book a live demonstration, click here.

Are you looking for new Fire Safety solutions? The FM Forum Recommended Supplier Directory can help!

Looking for a new Fire Safety services providers for your building, venue, school or company? The FM Forum Recommended Supplier Directory is home to dozens of trusted partners ready to help make your project a reality!

Put simply, there’s something to suit every requirement.

Start Your Search Now

Are you an FM supplier? Get listed!

The FM Forum Recommended Supplier Directory is the perfect platform to raise your organisation’s profile and extend your reach.

Promoted via the FM Briefing newsletter, website and our renowned meet-the-buyer facilities events – this digital FM directory offers a comprehensive list of industry solution leaders.

For a short period of time, your business can now be included in the FM Directory for FREE!

In these times of uncertainty for everyone, we are offering support to the industry by providing a free listing for a 3-month period, to support businesses through these difficult circumstances.

Click Here To Get Listed!

Or, for more information, please contact Paige Aitken on 01992 374079 or p.aitken@forumevents.co.uk

Two events in the FM industry have gone VIRTUAL!

Next month, the Facilities Management Forum and Energy Management Summit will both be held as virtual events!

Facilities Management Forum – Monday 5th October
Energy Management Summit – Tuesday 6th October 

Both events will bring the industry’s leading buyers and suppliers together for business collaboration.

Your bespoke place is entirely free and includes benefits such as;

Prepare for every eventuality – We can build you a bespoke 1-2-1 itinerary of meetings with innovative and budget savings suppliers who match your requirements.
Gaining industry insight – Enjoy a series of topical webinars led by industry thought leaders.
Flexibility – Your attendance is flexible, you can either attend for half a day or the whole duration.
Save time – We will handle everything for you, saving you time and money by arranging all the meetings for you based on your requirements.

Click here to secure your FM Forum free pass  OR Click here to secure your Energy Management Summit free pass

Don’t miss out – Both events have extremely limited places remaining.

International WELL Building Institute unveils WELL v2

The International WELL Building Institute (IWBI) has formally launched the latest version of the WELL Building Standard – WELL v2, which it says is the most resilient and responsive version of its rating system to date.

The IWBI describes WELL v2 as a vehicle for buildings and organisations to deliver more thoughtful and intentional spaces that contribute to improved human health and well-being, including a set of strategies that aim to enhance human health through design interventions, operational protocols and policies and a commitment to fostering a culture of health and well-being.

Built upon the first version of the WELL Building Standard (WELL v1), WELL v2 draws expertise from a diverse community of WELL users, medical and design practitioners, public health professionals and building scientists around the world.

WELL v2 consolidates previous iterations and pilots into a single rating system that is designed to accommodate all project types and sectors. The system is intended to grow in specificity and specialty over time, adapting to accommodate diverse project types and geographies and in response to new evidence and ever-evolving public health imperatives.

The standard is centered on 10 concepts – Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind and Community – that impact human health and well-being.

Every feature within these concepts is underscored by available evidence that links design, policy and building-centric strategies to health and well-being outcomes; is third-party verified by Green Business Certification Inc. (GBCI) through documentation and/or performance testing; has been tested through WELL v1 and/or the WELL v2 pilot, demonstrating adoption and uptake by more than 3,300 projects from a wide range of typologies representing more than 413 million square feet across 54 countries; and includes outside input from a diverse community of health and design practitioners, subject matter experts, users and other third parties.

“Better buildings, vibrant communities and stronger organizations have been at the core of our mission since we launched WELL in 2014,” said IWBI Chairman and CEO Rick Fedrizzi. “It was a long road to get here, but we’ve confirmed that WELL v2 is implacably strong, robust and resilient in the face of every challenge. From a global pandemic to social justice, WELL v2 has proved to be a relevant, scalable and global rating system that’s responsive, inclusive, technically robust, customer-focused and applicable for any organization or space type.”

“As the leading tool for advancing health and well-being globally, the WELL Building Standard helps people to work, live, perform and feel their best. With WELL as our vehicle, IWBI helps to translate what we know into what we practice,” said IWBI President Rachel Gutter. “We’ve channeled all that we have learned into a more accessible, adaptable and equitable rating system, which continues to be anchored by the latest scientific research and industry best practices. WELL v2 has demonstrated it is dynamic, resilient, validated and ready to change the world.

“Since the launch of the WELL v2 pilot in 2018, we’ve worked tirelessly to incorporate feedback from thousands of members of our global community – making certain that no stone was left unturned, no strategy left unexamined and no topic left untested. Now, as WELL v2 has graduated from pilot stage, this moment marks the culmination of years of co-creation that will ripple throughout buildings, communities and organizations throughout the world.”

The WELL v2 pilot was adopted by IWBI’s global community and since its release nearly 3,500 projects have registered to pursue WELL Certification under the pilot. A key element of the development process for WELL is securing input from a variety of individuals.

During the two-year pilot phase, WELL v2 underwent continuous improvement and refinement through a rigorous development process, including a six-month public comment period generating hundreds of comments; the review and feedback from more than 150 WELL concept advisors; thousands more comments during the final stakeholder review; and eight published addenda to provide clarifications and strategies supporting the implementation of the WELL v2 pilot across different projects and in different locations.

In addition, the IWBI Task Force on COVID-19, comprised of 16 globally acknowledged thought leaders in the role of co-chair and nearly 600 professional and market leaders and experts from 30 countries, collectively crowdsourced thousands more comments during a 40-day sprint to further assess ways in which WELL v2 could be further strengthened to better support prevention and preparedness, resiliency and recovery.

Through the rest of the year and beyond, IWBI will roll out new resources and tools that it says will transform the way individuals can engage with one another and IWBI’s digital platform. A new WELL v2 Skybridge Tool is designed to help practitioners evaluate key similarities and differences between the WELL v2 pilot and WELL v2.

With the graduation of WELL v2 from pilot, registration for new WELL v2 pilot and WELL v1 projects will close on December 31, 2020. The WELL AP exam will continue to be based on WELL v1 until the end of 2021.