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Effortlessly (and Remotely) Manage Your Below-Ground Assets
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By Kingspan

Managing below-ground drainage products across a company’s estate can be a huge challenge at the best of times. Ensuring that a company’s collective separators, pump stations and sewage treatment plants are all working safely and correctly is difficult when they aren’t always easily accessible and may be widely distributed across remote geographical locations.

The situation has become even more complex during the lockdown as the COVID pandemic continues. 

Travel restrictions are still in place for the foreseeable, which means large numbers of facilities team members are working off-site. But this constraint doesn’t reduce the need for companies to maintain vigilance over their underground assets.

It remains a requirement for all UK businesses under current EN 858-2 legislation in order to protect the environment and public health from local pollution events.

Kingspan’s brilliant SmartServ Pro system now offers facilities teams an all-encompassing solution to the problem of visibility and at a relatively low-cost (https://www.youtube.com/watch?v=Vj7An5CTa54&feature=youtu.be).

The benefits the SmartServ Pro brings include not just easy monitoring, legal compliance and optimum asset performance, but also significant time and cost-savings for a company.

How can SmartServ Pro help FMs save time and money?

Once installed, SmartServ Pro sends alerts to users about the need for servicing and emptying of an asset as and when required, rather than simply when a tankering contract requires it.

The system gives immediate notification of a drop in performance of any individual asset, along with details of the problem (ie. which component is failing) in order to give teams the information they need to action a repair.

This not only delivers significant time savings, but also avoids the disruption and costs associated with unnecessary tankering, plus it ensures both an asset management register and a management plan is in place.

Furthermore, if you’re looking for an outsourced management solution, the Kingspan Service team can provide nationwide preventative maintenance service packages for assets such as off-mains wastewater systems and oil separators. These start at just £12.50 per month. The team’s first-fix record of 93% speaks for itself, and we only use genuine manufacturers’ parts and spares for complete peace of mind.

Joseph Shields, Kingspan Service Director, advises: “Separators, pump stations and sewage treatment plants are not fit-and-forget products; they need regular servicing and maintenance.

Many businesses choose to service them based on historic precedent rather than need – in other words when it’s been done in the past. That’s unnecessary, potentially costly and it’s very wasteful. Added to this, you could be fined for not complying with EN 858-2 guidelines or prosecuted for polluting the local environment. Kingspan’s SmartServ Pro solves all these issues. It’s a big step forward from previous asset management solutions – even those which currently use sensor technology and end-user text alerts.  And users can be confident that the system is built on tried and trusted technology and software, backed by Kingspan know-how.”

Contact us to find out more about SmartServ Pro, or book a consultation to discuss your maintenance needs for your business, by emailing helpingyou@kingspan.com or calling:

  • GB: 0333 240 6868 (GB)
  • NI: 028 3836 4600 (NI)
  • ROI: 0818 543 500 (ROI)

[Note: discounts may be available.  Please speak to one of our Kingspan Service team for details.]

www.kingspanservice.com

INDUSTRY SPOTLIGHT: NMC Group
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NMC is an independent surfacing, line marking, drainage, waterproofing and civil engineering car park maintenance contractor.

From pot hole repairs to large scale resurfacing works, car park line marking to major civils requirements, CCTV drainage surveys to multi-deck waterproofing projects NMC are the only experts you need.

Experts in our field, we provide 24/7 nationwide coverage to some of the UK’s leading companies such as Tesco, ASDA, BP, BT, McArthurGlen, Savills, CBRE.

Following a merger in 2020 with The GRITIT Group, NMC are now able to offer their clients grounds maintenance and winter maintenance packages, these include grass cutting, garden maintenance and hard landscaping to winter gritting and snow clearance services, all through a single contractor.

NMC has a hard-earned reputation for consistently delivering high quality projects, a typical project for NMC ranges in size from £10,000 up to £2M, delivering over 360 successful projects each year

Website: www.nmc-group.co.uk 

LinkedIn: www.linkedin.com/company/nmc-surfacing

Consolidate your water in, waste out services with one trusted partner
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By Metro Rod

Covid-19 has placed significant pressure on most industries within the UK, in a variety of different ways. In facilities management specifically, operators are juggling the challenge of managing multiple supply chains with several contact points against a stripped back workforce and budget, and a solution is needed to help them maintain the expected levels of efficiency.

To support facilities management providers feeling this strain, Metro Rod offers a one-stop-shop for all water in and waste out needs. Providing one point of contact, one nationwide price, and consistent invoicing and reporting across a multitude of services. Meaning we can reduce the struggle of managing multiple suppliers and save you both time and money.

Why choose Metro Rod?

Our commercial drainage and pump engineers– who are available 24/7/365 – are trusted by facilities managers across the country for maintenance and repair services, and we have vast experience in providing a first-rate service for FM providers working on properties across the private and public sectors.

With almost 50 depots nationally, we’re able to access 85 per cent of the UK’s commercial properties within just one hour, meaning we’re already on the doorstep of your customers. We can deliver all your existing water in and waste out services in one consolidated package, saving you the hassle of managing multiple contractors.

Meanwhile, our experienced engineers – who receive ongoing, in-depth training every year – truly are experts in their field and can quickly diagnose and resolve issues, therefore minimising the inconvenience to your clients, staff and customers. Our exceptional first-time fix and time to fix rates ensure that costs incurred are minimised.

Plus, we’re a digitally-enabled company, meaning we can provide instant visibility of any work, through our customer portal – Connect. We can also integrate directly with your own internal systems and provide additional reporting to ensure you are not only kept up to date but have a transparent view of all of the work undertaken. This enhanced reporting provides an isight into where costs are incurred and allows us to recommend intelligent solutions to reduce drainage problems and drive savings.

All combined, this means we can give you the best possible value for money with one point of contact for all services. Removing the need to juggle multiple supply chains and saving you valuable time and money.

Metro Rod’s services

We’re about more than just drains. As well as the more traditional systems, we’re also experts in water pumps and asset mapping. Our full range of services includes:

All of these services can be worked into a Pre Planned Maintenance schedule – a service plan for routine maintenance which takes place at regular intervals across the year, to prevent the problems which regularly occur in these systems. For example, ongoing scale or grease build-up in pipework can lead to overflows and blockages, which often result in emergency building closures and costly engineer call outs – something both you and your customers will want to avoid. Maintenance might not be top of your list but in the long term, it cuts down the number of emergency call-outs, reduces the amount you spend and keeps the customer free from unnecessary disruption.

Get in touch

To discuss your water in, waste out solutions and how we can help you save time and money contact us on 0800 66 88 00 or visit www.metrorod.co.uk/commercial-drainage/facilities-management.