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MAP seeks optimal energy performance for commercial buildings with new Framework
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The Managing Agents Partnership (MAP) has launched a transformative Managing for Performance Framework to drive optimal in-use energy performance of commercial buildings.

The Framework recognises the pivotal role that the property management industry plays in championing energy performance and fostering collaboration among property owners, facilities managers, occupiers, and suppliers.

Focusing particularly on multi-let offices, the Managing for Performance Framework has been designed in three key stages, offering practical guidance on: (1) assessing a buildings current performance relative to industry benchmarks and its own specification, (2) enhancing the management and operational aspects of a building for optimal energy performance, and (3) maintaining and achieving peak in-use performance, with a focus on identifying areas for strategic focus and investment to enhance building efficiency.

Designed to increase professional understanding, the Framework links to other BBP guidance including the BBP Responsible Property Management Toolkit, which offers additional practical guidance on embedding sustainability within property management.

The Framework has been co-created by the industry, for the industry, via a working group made up of MAP, BBP Members and technical experts to drive optimal in-use performance and reduce associated emissions. The BBP invites commercial real estate professionals to explore this framework to unlock the in-use energy performance potential of buildings under their management.

Sarah Ratcliffe, CEO of the Better Buildings Partnership said: “One of our key aims at the BBP is to develop common approaches, stimulating the property industry to deliver buildings that perform better. We are therefore delighted to launch the Managing for Performance Framework to the industry. By providing a structured approach and actionable steps, we hope this Framework will empower property managers to narrow the divide between the expected and actual in-use energy performance of buildings they manage.”

Vicky Cotton, ESG Director at Workman, Chair of the BBP’s Managing Agents Partnership, and Co-Chair of the Managing for Performance Working Group said: “The launch of the Managing for Performance Framework marks a significant milestone for the Managing Agents Partnership. There has been a growing need for guidance that can credibly support property managers in closing the performance in-use gap, so we are thrilled to have launched a Framework designed to meet that demand.”

Carl Brooks, Global Head of ESG – Property Management at CBRE and Co-Chair of the Managing for Performance Working Group said: “Property owners are increasingly setting targets for the energy performance of their assets linked to wider ambitions toward net zero. We hope this Framework provides Property Managers with practical guidance on how to assess building performance today, and clarity around where investment is needed to drive energy reduction and efficiency aligned with those ambitions.”

Photo by Sean Pollock on Unsplash

Ofgem Strategic Innovation Fund (SIF) allocates £16 million to 36 ‘ground-breaking’ net zero projects
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Energy regulator Ofgem says 36 ‘ground-breaking’ projects have successfully secured a total of £16.09 million of next phase funding, as part of its SIF Round 2 Alpha competition process.

The Round 2 Alpha projects are led by energy network companies working in partnership with innovators and partner organisations. The successful projects will now take their initial ‘Discovery’ feasibility work to the next level, proceeding to ‘Alpha’ where they have up to £500,000 each to develop their concept in depth.

The SIF collaborates with network operators, industry, and academia to identify the most pressing challenges, providing strategic direction and focus to identify and drive the highest-potential projects and bring them to reality. The Round 2 Alpha projects are addressing some of the biggest challenges faced by the energy networks as they make the move to net zero:

  • How do we transition to net zero in a way that is just and fair for all parts of society?
  • How does Great Britain repurpose its energy systems to move safely and efficiently from fossil fuels to renewable energy?
  • As energy systems become more complex, how do we deal with increasing natural risks and other hazards?
  • How do we achieve government and industry targets for decarbonisation of major energy demands at the lowest cost to consumers, including the use of heat pumps in homes, and the move to electric vehicles?

Upon completion of the Alpha phase, projects will compete for third phase ‘Beta’ funding to produce demonstrator prototypes. The projects are aiming to go onto commercial development and could be implemented operationally in energy networks as early as the mid 2020s. They will play an important part in helping Great Britain achieve a safe, clean, low-cost energy future.

Marzia Zafar, Deputy Director of Digitalization & Innovation at Ofgem, said: “Innovative solutions that deliver resilience, reliability and affordability at pace are essential in achieving Great Britain’s target of clean power by 2035. This latest funding round will help innovators develop their ideas further and deliver the transformative technologies needed to drive forward the energy transition at least cost to consumers.”

One of the projects to be awarded funding is LEO-N (Local Energy Oxfordshire – Neighbourhoods) is tackling the challenge of reducing carbon emissions from major sources of energy consumption. Scottish and Southern Electricity Networks have pulled together a team to create a coordinated process to make it easier for homes, businesses, and communities to transition to using clean energy quickly, and on a large scale. Right now, there is no clear plan to help consumers make this shift, and a lack of the necessary infrastructure at the local level to support this transition.

To address this, LEO-N are collaborating with stakeholders to use an innovative approach that focuses on creating tools, business arrangements, and local government structures that will speed up the move to net zero. This involves identifying, installing, and funding a set of options, such as improved building fabric and smart technology, to reduce energy consumption. Without this coordination process the individual changes needed may not be compatible with each other, leading to increased costs and reduced effectiveness.

Another of the funded projects, Hy-Fair, will tackle challenges encountered by consumers, especially those in vulnerable situations, and small businesses requiring extra assistance in their shift towards environmentally sustainable heating solutions and other low carbon technologies.

The project, led by Southern Gas Networks, will establish the Hy-Fair Fairer Warmth Hub as a central environment equipped with specialised tools and customised guidance to empower community champions, individuals, and small businesses.

 The Fairer Warmth Hub’s Innovative features will include a streamlined system for consumers to access financial support, guidance and simplified access to resources, data analytics for precise planning, and community engagement tools. By fostering place-based approaches, Hy-Fair will encourage collaboration and help communities deliver a fair energy transition.

“Our project is more than just addressing challenges; it’s about transforming lives and communities. We’reexcited because, through the Fairer Warmth Hub, we’re not only providing vital support but also establishing an innovative framework that will be replicable nationwide. With streamlined access to resources, financial support, and community engagement tools, we’re paving the way for a fair energy transition that empowers everyone, especially those in vulnerable situations, and small businesses, to embrace sustainable heating solutions and low carbon technologies,”  said Stuart Sherlock, Innovation Governance & Performance Manager, Southern Gas Network

“The climate clock is ticking and the cost of living crisis is pushing people to their limits. SIF is on an urgent mission to support people, planet and business and these projects are a sign of hope in challenging times. Within this round 2 alpha portfolio we have some trail blazing innovators whose ideas have significant potential to save consumers money and reduce CO2 emissions, whilst also helping to turn the UK into the Silicon Valley of energy,” said Matt Hastings, Deputy Director, Ofgem Strategic Innovation Fund, Innovate UK.

The Strategic Innovation Fund is a five-year programme with up to £450m available to promote energynetwork innovation. A new round of the SIF begins each year and runs in parallel with the previous rounds. The competition for the third round of Discovery opened in September 2023.

Rye Memorial Hospital becomes first carbon neutral community hospital
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Rye, Winchelsea & District Memorial Hospital has become the UK’s first community hospital to achieve carbon neutrality. The installation of its new renewable systems was followed by confirmation from its electricity supplier that all power now comes from fully renewable sources such as solar panels and wind power.

This means that the hospital has reduced its carbon footprint by 100 per cent.

By the end of 2024, it is estimated that the overall energy consumption at Rye Memorial Hospital will have reduced by approximately 240,000 Kilowatt hours, a drop of 40 per cent from 2020 figures. The outcome is a total reduction of approximately 260 tonnes of carbon per annum, the equivalent of planting approximately 4,300 trees.

The project, commissioned in September 2021, has been designed and delivered by property maintenance specialists DMA Group and fully funded by the Rye Winchelsea and District Memorial Hospital charity.

Rye Memorial Hospital has replaced gas boilers with new electric flow boilers and calorifiers and replaced the kitchen gas fired equipment, eliminating the use of gas completely. The installation of internal and external LED lighting with automatic controls means energy is not wasted by leaving lights on. It is estimated that its solar roof panels will generate more than 70,000 kilowatt hours of electricity per annum.

The hospital has also installed nine Tesla Powerwall solar batteries (3 per phase of electricity) with a total storage capacity of 120 KW to capture all surplus electricity generated by the solar panels, reducing the demand for electricity from the external supply grid.

A full clean of the hospital’s heating system and the replacement of all radiator valves has ensured the heating system operates more efficiently. A Building Management System (BMS) used by the hospital’s inhouse FM team, and DMA Group ensures onsite and remote live operational monitoring of all plant and equipment, energy utilisation, building and water temperature.

This all ensures a better environment for patients and staff as each team can identify an issue before it becomes a problem.

Other projects have been completed as part of the Rye Memorial Hospital’s modernisation. These include:

  • The installation of solar blinds in the nurses’ station to help reduce glare and heat to create a more comfortable working environment
  • A new air-conditioning system in the nurses’ station
  • New air-conditioning units in the communications and medicine rooms reduce the risk of equipment failure and the overheating of medicines
  • Improvements to the hospital’s cold-water systems including the installation of a chemical dosing system and cold-water booster, increasing the water pressure in the hospital and reducing the risk of bacterial infections such as legionella

Barry Nealon, chairman at Rye, Winchelsea & District Memorial Hospital, said: “Our goal was always to become a fully functional net zero community hospital, but to have done it so quickly and as the UK’s first is beyond our expectations.  We had a mission to bring medical services closer to home for the benefit of our local community. To achieve this, we needed to reimagine our existing business models and aim for sustainable growth and a collaborative and experienced service partner like DMA Group to realise those goals, if we were to do our bit in curbing emissions and limiting global warming.”

The Project has been led by the Hospital’s former Chief Operating Officer (and now Trustee), Martyn Phillips, who has worked closely with DMA to ensure the best possible decarbonisation plan, and also to make sure that the replacement of life expired plant and equipment has ensured that the Hospital infrastructure will function effectively for the next 20 years.

Steve McGregor, managing director at DMA, said: “We are incredibly proud to have supported Barry and his team to help them achieve a national first — becoming a fully functional net zero community hospital. As has been the nature of this project in East Sussex, the net zero journey is one of continuous evolution and refinement and, equally, one that will lead to a more responsible and financially secure future.”

Aggreko raises concerns over National Grid’s winter plans
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Aggreko is emphasising the importance of diversifying on-site energy models to ensure resilience in the immediate and foreseeable future, following news that the National Grid will ask factories to voluntarily reduce electricity usage this winter to combat grid strain.

The Grid has urged heavy industry to sign up to an expanded version of the demand flexibility service previously targeted at households to lower demand and ease the pressure on the UK’s power infrastructure.

According to Chris Rason, Managing Director of Aggreko Energy Services, this latest announcement shows the importance of decentralised energy technologies in ensuring the manufacturing sector can continue operations unimpeded.

“This request from the National Grid is a troubling one – especially for manufacturers,” he said. “Energy scarcity is rapidly supplanting fluctuating power prices as industry’s chief concern. This is unsurprising – insufficient grid supply is an existential threat to day-to-day operations, and requests to cut back or shift energy usage to outside peak times are definitely worrying for manufacturers.

“The disruption that may ensue because of this will hold back the sector at a time when UK manufacturers are often at their busiest. More flexible approaches to powering factories, including on-site power generation, must be explored if British businesses are to remain competitive at home and abroad.”

Anticipated disruption to grid supplies is a key talking point in Aggreko’s latest report, The Race to Resilience. It identifies steps high energy users can take to safeguard power provision in the immediate future, and how other tools and services may help facility stakeholders to best guarantee long-term energy security. The report also explores how plants can reduce carbon emissions and transmission losses while boosting resilience against external events such as National Grid shortages.

“The expansion of the demand flexibility service is not enough in isolation where grid disruption is concerned,” Rason concluded. “Energy-intensive facilities should not wait for these infrastructure problems to get worse. While prohibitive up-front costs and supply chain disruption may make it more difficult for organisations to secure permanent installations, short- to medium-term hired power may provide a potential way forward.

“On-site energy generation technology continues to develop rapidly, and multiple options are now available to boost resilience. These solutions, including battery storage, combined heat and power installations, gas-powered generators and microgrids, are covered in greater detail in  Race to Resilience, our latest report. I would advise stakeholders download a copy and see what can be done to combat growing grid strain issues.”

Enterprise ‘will spend $70bn on smart energy’ by end of the decade
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Enterprises facing a staggering $1.73trillion global energy bill will spend $70bn on smart solutions by 2030 to achieve renewable power and energy independence.

A report from ABI Research outlines how escalating energy prices pose a formidable obstacle to businesses and industries worldwide. By 2023, those prices will surge to a global $1.73 trillion enterprise spend on electricity consumption (which considers the electrification acceleration of vehicle fleets and robots).

As a result, businesses are compelled to reassess their energy purchase agreements with utilities, contemplate installing renewable microgrid systems, and prioritise energy efficiency. To do so, enterprises will spend a the $70 billion on smart energy solutions by 2030.

The research states that smart energy is no longer just the prerogative of centralised energy utilities.

“Enterprises and industries are assuming an increasingly important role in renewable energy generation,” explained Dominique Bonte, Vice President, Verticals & End Markets at ABI Research. “They are essentially becoming agents in the building and managing of collectively owned smart energy networks, assets, and solutions. Additionally, businesses will actively participate in new (renewable) energy markets, including trading on spot markets,”

The Smart Energy for Enterprises and Industries research service looks at smart energy through the lens of both enterprises and industries such as manufacturing, supply chain, oil and gas, and data centers.

Aspects covered range from on-site solar and wind farms to energy efficiency management, Battery Energy Storage Systems (BESS), and advanced Power Purchase Agreements (PPAs), enabling enterprises to lower the cost of their energy consumption, transition away from fossil fuel energy sources, improve energy quality and reliability, and achieve more energy resilience.

Image by Daniel Reche from Pixabay

ESOS Phase 3: 1 Year To Go – Here’s what you need to know
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By Delta-Simons Ltd

Attention Facilities and Compliance Managers! If your business qualifies for the Energy Savings Opportunity Scheme (ESOS), there is only 1 year left until the Phase 3 deadline on December 5th, 2023.

ESOS is a UK government program that requires certain large organisations to conduct energy audits on their buildings and industrial processes. The audits are designed to identify opportunities for energy savings and to help organisations become more energy efficient. The program is administered by the UK Department of Energy and Climate Change. Don’t miss this opportunity to conduct energy audits on your buildings and industrial processes to identify opportunities for energy savings, reduce your energy consumption, and become more energy efficient. In addition to the benefits of energy efficiency, participating in ESOS can also help to engage your workforce and avoid financial penalties for non-compliance.

In July 2022, the government announced key changes to ESOS phase 3 in a bid to engage more companies in the scheme including Medium-Sized Enterprises (MSEs), as well as deliver clearer guidance for ESOS requirements and enforce and elevate higher standards for energy data reporting. These changes to Phase 3, including the reduction of the de Minimis allowance from 10% to 5%, have a substantial impact on many UK businesses.

You can read about these changes in Delta-Simons Ltd latest blog: https://deltasimons.link/va3

As the deadline for submission approaches, demand for audits will increase and the number of available ESOS Lead Assessors and Auditors will decrease, so it’s important to start preparing early. Don’t miss out on this opportunity to improve your organisation’s energy efficiency and make a positive impact on the environment.

87% of business leaders expect to increase sustainability investment in short-term
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87% of business leaders expect to increase their organization’s investment in sustainability over the next two years. Customers are the primary stakeholder group creating pressure for organizations to invest or act on sustainability issues, selected by 80% of executives, followed by investors (60%) and regulators (55%).

“Sustainability enables businesses to cope with disruption,” said Kristin Moyer, Distinguished VP Analyst, Gartner, which carried out the research. “Economic uncertainty, geopolitical conflict and escalating materials and energy costs are forcing businesses to reexamine all forms of expenditure. This focus on essentialism, in combination with increasing stakeholder desire to see progress on environmental, social and governance (ESG) goals, creates new opportunities for enterprises to grow while mitigating cost and risk.”

The survey was conducted in June and July 2022 among 221 respondents in North America, Europe and Asia/Pacific. Respondents were executives in director roles or above within organizations with enterprise-wide annual revenue of at least $250 million for fiscal year 2021, which are currently engaged in sustainability-related activities.

Sustainability Protects Organizations from Disruption

The survey found that 86% of business leaders see sustainability as an investment which protects their organization from disruption. Additionally, 83% said sustainability program activities directly created both short- and long-term value for their organization, and 80% indicated that sustainability helped their organization optimize and reduce costs.

Specifically, the top areas where survey respondents said sustainability programs are mitigating cost increases are energy consumption, business travel and customer transactions (see Figure 1).

Fig. 1. Top Operations-Related Costs Being Mitigated Through Sustainability Programs

Source: Gartner (November 2022)

“Executive leaders are achieving both operational and supply chain savings through their sustainability programs,” said Moyer. “This kind of ‘two for one,’ where sustainability investment supports a business goal like cost optimization, significantly enhances the program’s impact by creating a virtuous cycle.”

Sustainability Drives Growth and Innovation

Sustainability can also enable new value creation and business growth opportunities. Fifty-seven percent of business leaders said the enterprise sustainability program has a strong connection to the results on the income statement, and 42% of respondents are leveraging their sustainability activities to drive innovation, differentiation and enterprise growth through sustainable products.

“Investing in sustainability can support product differentiation but be wary of greenwashing risks – there are no shortcuts to sustainable growth,” said Moyer. “Focus on product attributes that are important to customers and how these priorities shape buying decisions. When viewed through a strategic lens, sustainability can provide a ray of sunshine for businesses during difficult market conditions.”

INDUSTRY SPOTLIGHT: Energy cost savings and lower carbon emissions with Solarise PV Solar Systems
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Now is the time to consider how solar panels will benefit your business. The government’s environmental incentives, rising energy costs, and shrinking payback durations mean there has never been a better time for businesses to implement a photovoltaic (PV) solar panel system on their roofing assets.

Why Choose Solarise Systems from Garland UK?

  • Decrease your annual energy costs
  • Minimise the impact of energy tariff increases
  • Significantly reduce your carbon footprint
  • Fast return on investment
  • Eligible for Super-Deduction tax relief until March 2023
  • Range of finance options that can offset against energy savings
  • System yield can cover the cost of any roof repair in the future
  • Proactively supports your business toward net-zero carbon

Download the Solarise Brochure here

How long will it take to get a return on my investment?

Installing a Solarise system will provide an excellent return on capital investment, with typical payback between 4-6 years.

Which roof systems are compatible with Solarise?

Solarise is compatible with all Garland roof systems, including bituminous membrane, metal, liquid-coating and green roofs. Giving you complete design flexibility with its interchangeable collection of panels, frames and fixings, you can optimise a building’s green energy output even with a north-facing orientation.

The right solution for every roof

Our Technical Managers will work with you to carry out a detailed survey of your building, creating a tailored report that accurately calculates the energy saving and financial benefits of your Solarise installation.

Want to see how a Solarise system can reduce your building’s energy costs and operational carbon emissions?

For a free Solar PV Yield analysis for your building, speak to your local Garland UK Technical Manager today.

www.garlanduk.com

OPINION: EU carbon market in the crossfire of the energy crisis and legislative changes
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By Riham Wahba, Market Analyst at Vertis Environmental Finance
The EU ETS, covering Europe’s carbon-intensive industries, establishes emission reduction targets for more than 11,000 installations. Such entities were responsible for more than 1.3 billion tons of CO2 emissions in 2021.
Besides these companies, in 2018, the European Commission opened the market to financial entities; hence, EUAs (in practice, a “permit” to emit 1 ton of CO2) shared some traits with financial derivatives. However, the allowances have always had more in common with energy commodities than traditional financial instruments. The move, nevertheless, improved the carbon market’s liquidity and sent a stronger price signal to those covered by the system.
Carbon prices in Europe on a roller coaster ride
EUAs experienced a steep price increase, initially driven by its market reform, that later turned into a surge following the covid market turmoil in 2020. On March 18th, 2020, as lockdowns phased out across continental Europe, the price of one ton of CO2 tumbled to as low as €15. Since then, the price curve has only been trending upward. Reaching almost €100 in February 2022, a more than significant 554% increase compared to March 2020.
All market participants anticipated a carbon price of €100 by the end of the compliance cycle in April 2022. It took a war for the price to descend from highs to as low as €55 beginning March 2022. The Inflationary pressure from rising energy prices in the repercussions of the war created a demand-destruction paradox that may or may not prove correct in the long term.
The War in Ukraine and subsequent concerns over shortages had a knock-on effect on industries in Europe. Businesses fretted about the higher cost of inputs, supply chain disruptions, and consumers’ Incomes diminishing purchase power due to the high inflation rate of 8.1% in May.
Impact on the industry and energy production
Volatility continued to grip energy commodities and, by extension, carbon futures as the EU approved several sanctions against Russia. Gas has been red-hot as traders feared supply cuts from Russia in retaliation of European sanctions. The benchmark Dutch TTF gas contract reached an all-time high above €200/MWh in March, and German baseload power neared €500/MWh.
Companies covered by the EU ETS have struggled with these rapidly rising gas and electricity prices, especially in the Mediterranean countries of the EU, Romania and the Netherlands, where the excessive financial burden has taken some companies to bankruptcy or activity suspension. For businesses, it is a real challenge to decarbonize their processes in this economic environment, but just as with Darwin theory, those companies that can adapt the better to the new energy landscape are the ones that will move forward, but at least in the short term they will do it at the expense funnel down their costs increase to end consumers, exacerbating- even further- the cost of living.
The energy transition is not on hold
In some cases, business leaders are well ahead of politicians in term of the environmental ambition of their companies. At the beginning of May, in an open letter signed by 140 CEOs of some of Europe’s largest companies, the Commission was urged to meet the Green Deal targets and increase renewable energy capacity in Europe. The war has not delayed the achievement of these objectives. Rather, it served as a wake-up call for those responsible. Last year’s ‘Fit for 55’ package proposals would have reduced gas demand by 100 bcm.
Now, the REPowerEU proposal aims to reduce consumption by 155 bcm, which is equivalent to imports from Russia in 2021. Financing these plans is, of course, a challenge. Still, the European Commission has developed a detailed strategy which includes, for example, raising EUR 20 billion from auctioning allowances from the market stability reserve, and this must be done without disrupting the proper functioning of the carbon market.
What is coming next?
For the Fit for 55 proposals to become binding law, the EU Council and the Parliament (EP) should adopt the legislative proposal either in its original form or amended.
The European Parliament has largely deemed the Commission’s proposal to lack ambition and came up with counter proposals that aim to tighten the system further. In a surprise vote during June 8th plenary, the Conservatives, Social Democrats, and Greens reverted the EU ETS reform report by Peter Liese to the ENVI Committee. MEPs bout over the cap reduction and the pace of phasing out free allowances to industries. The rejected amendments have no legislative standing but offer a glimpse into different parties’ leaning in the EP.
The ENVI Committee had a procedural vote on June 14th, which ensured that the line-by-line amendment votes carried out during the last session would be voted on again in the next plenary session scheduled for June 22nd and 23rd. Negotiations between MEPs on the reforms will be informal until the ballot date.
Unlike the Parliament, the Council seems to side with the Commission’s initial proposals for the carbon market. France, the current holder of the EU rotating presidency, asked national governments to endorse key parameters of the EU ETS overhaul that the EU Commission proposed. It also requested environment ministers to agree on a common position at their meeting on June 28th. Similar calls emerged from other ten member states, including Germany, Spain and the Netherlands. The countries called the bloc nations against watering down the climate and energy plan.
The final shape of the system overhaul will be decided on in trialogue talks involving the European Council, Commission, and Parliament, most probably after the summer recess. The clock to cut the dependence on Russian fuels is ticking, with energy prices hitting the industry and consumers’ pockets.
The energy transition is not only necessary but -even more- urgent.

Water-saving will help on energy costs – get additional support from our experienced Advanced Services team
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Reducing resource use and improving efficiency are key steps organisations will need to take to retain credibility on green steps they’re taking on their Scope 1, 2 and 3 emissions, to help lower impacts on the environment. 

Although water is under Scope 3 on your emissions, it shouldn’t be looked at last as it can help lower energy costs too. Getting more data on where water is used is an important first step.

Green Apple Environment Award winner Water Plus installed more than 400 data loggers on water meters in the space of six months in 2021 – providing further information on how it’s used across buildings.

Mark Taylor, Advanced Services Operations Manager in England for Water Plus, said: “With energy costs in the news, there are some areas where there are low-cost opportunities and options for organisations, particularly if the number of people at sites is fluctuating through a year. This is why tracking what water is used throughout a year is important.

“As there are carbon emissions linked to the water you get through taps, and the wastewater taken away and treated, it also shows that by just boiling the water you need in work kitchen kettles – to reducing water waste from any leaks, including dripping taps, running toilets from cisterns – and elsewhere at your site – soon adds up to lowering running costs, creating less carbon overall and using less energy too.”

Here’s where water-saving can make an impact:

  • In January 2022, a site had a 12 cubic metre an hour water leak but was not sure where on their pipes. They contacted Water Plus Advanced Services, who located the source of the issue and carried out the repair work. The leak, which data loggers on the water meter and the online portal also tracked, would have cost £22,000 in a month.

Work with organisations by Water Plus is also being recognised this year. The water retailer is shortlisted for Water Efficiency Project of the Year in the Water Industry Awards 2022 and was named a Finalist in the Environment Award at the Better Society Awards 2022.

To contact our team, please email hello@water-plus.co.uk – and include “FM Briefing” in the email subject heading. More tips to #BeWiseOnWater on the FM Forum website here – and at: www.water-plus.co.uk/sustainability .